Shipping Policy

At Sungraphics, we are committed to providing timely and reliable shipping services for all your printing needs. Below is an overview of our shipping policy:

Processing Time

• All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
• Custom or large-scale orders may require additional processing time, and we will notify you of any delays as soon as possible.

Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on the size, weight, and destination of the order.
• We offer standard, expedited, and express shipping options. Estimated delivery times vary depending on the shipping method selected:
  • Standard Shipping : 3-7 business days
  • Expedited Shipping : 2-3 business days
  • Express Shipping : 1-2 business days
• Delivery times are estimated and not guaranteed, as delays may occur due to unforeseen circumstances such as weather, customs, or carrier issues.

Shipping Providers

• We use trusted shipping carriers safe and efficient delivery.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.

International Shipping

• We do not offer international .

Local Pickup

• For customers located near our facility, we offer a free local pickup option. You will receive an email notification when your order is ready for pickup. Pickup hours are Monday-Friday, 9 AM to 5 PM.

Order Tracking

• Once your order has shipped, you will receive a confirmation via Phone  Call or Whatsapp Message  with tracking information to monitor your shipment’s progress. If you do not receive a tracking number, please contact us.

Shipping Delays

• If there are significant delays with your order’s shipment, we will notify you promptly via email or phone.
• Sungraphics is not responsible for delays caused by carriers, incorrect shipping addresses provided by customers, or any other external factors.

Damaged or Lost Packages

• In the rare event that your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions regarding shipping or need assistance with your order, feel free to contact our customer service team at:

• Phone :  +91 9614600800
• Email : info@sungraphics.co.in
• Business Hours : Monday-Friday, 9 AM to 5 PM

Thank you for choosing Sungraphics! We look forward to serving all your printing needs.